Frequently Asked Questions
Everything you need to know about Double Wood Supplements.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for faster delivery.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are your supplements third-party tested?
Yes, all Double Wood products undergo rigorous third-party testing for purity and potency. Certificates of Analysis are available upon request for every batch.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 21 business days.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Can I set up a recurring subscription?
Yes, we offer a 'Subscribe & Save' program that allows you to receive your favorite supplements automatically every 30, 60, or 90 days at a discounted rate.